Port Wings News Network:
Reacting to a news item published in Port Wings on lack of 24X7 Customs Clearance facilities at CWC Madhavaram titled “Missing round-the-clock Customs Clearance affects EXIM Trade,” few weeks ago, Mr S Ramesh, Chief Commissioner of Chennai Customs, visited the terminal few days ago and conducted on-spot verification.
According to sources, the Chief Commissioner, accompanied by a group of senior Customs officials including the Docks Admin, visited the CWC Madhavaram Facility and enquired about the existing status of Customs clearances services there.
Unimpressed with the reply of Customs officials (posted at the facility), who claimed that transporters as well as Customs Brokers never come to CWC Madhavaram at night hours for clearing their cargoes, Mr Ramesh enquired about it with those CHA agents and transport clerks present there during the inspection who clearly disputed the claim.
“We are very happy that Port Wings had highlighted the lack of 24X7 Customs clearance at CWC Madhavaram elaborately in its issue two weeks ago and it could have led to the inspection by top Customs official,” said a transport clerk, present during the high-profile inspection.
Since the issue highlighted by the Port Wings found to be true during the inspection, Mr Ramesh immediately ordered posting of two more officials at CWC Madhavaram, so as it function as round-the-clock facility.
Besides, the Chief Commissioner of Chennai Customs assured the CHA agents and transport clerks on improving basic amenities like rest room and canteen at Madhavaram.
Furthermore, the Chief Commissioner also assured regular inspection and monitoring on functioning of Customs officers at Madhavaram as well as other such facilities in future.
Reacting to the Chief Commissioner’s latest gesture towards the trade, Exim fraternity, especially those exports perishable goods like seafood and onion from the region, thanked the Chief Commissioner of Chennai Customs and Port Wings for making the CWC Madhavaram truly a 24X7 facility.
With the 24X7 operation in true sense began at CWC Madhavaram few days ago, serpentine queue of trailers seen along the Inner Ring Road for Customs clearance earlier had vanished now.